Question 1

How do I get started with an app?

Accepted Answer

Simply download the app from the App Store and open it. All apps are designed to be intuitive—you'll be up and running in seconds. No account creation needed.

Question 2

Do I need to create an account?

Accepted Answer

No. I believe in respecting your time and privacy. All apps work fully offline and don't require any account or sign-up process.

Question 3

How does iCloud sync work?

Accepted Answer

If you're signed into iCloud on your device, your data automatically syncs across all your devices. This happens securely through your personal iCloud account—I never see or store your data.

Question 4

Can I request a refund?

Accepted Answer

Absolutely. Apple handles all App Store refunds. You can request one through the App Store app or at reportaproblem.apple.com within 14 days of purchase.

Question 5

How do I report a bug?

Accepted Answer

I appreciate bug reports! Please email info@kosshiiapps.com with a description of what happened, what you expected, and which device/iOS version you're using. Screenshots help too.

Question 6

Will my data be backed up?

Accepted Answer

Yes, if you have iCloud Backup enabled on your device. Your app data is included in your device backup and restored automatically if you set up a new device from backup.

Support & FAQ

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Common Questions

App-specific help